here at Shobha, our team's mission is to be your #1 choice for natural & effective hair removal services & products. we care about the services we provide for you, the products we use on you & the products we recommend to you.
in this fast-paced time, customer experience & quality control is often lacking or non-existent. we believe in continual improvement in everything Shobha- whether that be our team members, the services we offer, or the products we create. we strongly believe in educating ourselves & using what we have learned to evolve & grow so we can provide you with simple & practical ways to maintain your hair removal routine.
each Shobha® Team Member is included in our ongoing training process from day 1. all specialists & salon coordinators must complete & pass the initial training program & then participate in our Shobha® Quality Assurance Process to remain on their path within the team. the products, whether they are on our retail shelves or in the treatment rooms, are constantly monitored to make sure we are using & recommending products that have the safest ingredients, avoiding all things toxic & unhealthy. for example, we have introduced Shobha® Talc-Free Powder in our treatment rooms. (despite its common use even on babies, talc has been linked to cancer & is still found in the majority of baby powders. it is because of this limited availability of talc-free alternatives that we created our own.)
based on our own pet-peeves derived from long waits at the doctor's office, aggressive & sneaky up-selling for products & additional services we didn't want & feeling uncomfortable in dingy salons - we have gone the extra mile to provide you with an environment that is both convenient & practical. to avoid industry-wide delays & bad habits, we do have a few rules (for late arrivals, longer appointment reservations) as well as our strict sanitary policies (like our Shobha® No Double-DipSM Policy for all sugaring/waxing treatments & our Shobha® No PeriodSM Policy for bikini treatments), which have been put in place because we value your time & your safety! we keep you in mind with every element of our salon atmosphere, our services & our products, to offer you the best options for your individual hair removal needs.
we have vowed to not only be respectful to you, but to ourselves too! each Shobha® Team Member is treated with genuine respect & is protected by our Shobha® Ethics, unlike many beauty companies out there who have been exposed for overworking & underpaying their employees, instituting illegal, under-the-table bookkeeping practices & unsafe conditions for both clients & employees. here at Shobha, we pride ourselves on being sensitive & responsive so that each decision is well thought-out, keeping everyone's best interest in mind, you ( the client), us (the Shobha® Team), & Shobha (the company).
we provide sanitary hair removal treatments, including threading, sugaring & waxing, with a heightened awareness for both client sensitivity & consistent service quality. our all-inclusive treatments offer effective solutions by licensed professionals who uphold our high standards of hygiene & process. we guarantee that all supplies & instruments are sterilized for each client's treatment.
our strict sanitary policies include the following:
with each product, we set out to create a solution to answer many of the questions that come along with hair removal - & no worries, hassle-free instructions are always included! so whether it's before, during or after your hair removal, we'll keep the process running smoothly!
our products have been meticulously formulated with your safety in mind & are chockfull of natural ingredients. natural ingredients mean natural reactions - which for most is no reaction at all! we are actively working on new products, as well as the next generation of some existing products, to put our ingredient safety knowledge to use. in our product formulations, we want to include ingredients that are better for you while still making the product effective.